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Delivery within 2 days to 8 weeks depending on the size chosen

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secretly dreams of this creation. It would be such a shame if you never knew!

By creating an account, you agree to our Terms and Conditions and accept the data processing policies of the JEM Jewellery Ethically Minded Privacy Policy. DCM collects personal data for the purpose of managing your orders, the commercial relationship and commercial prospecting. The data mentioned with an * are mandatory. According to the regulation, you have a right of access, rectification, portability, deletion, limitation of processing and opposition to the processing. These rights can be exercised at contact@jem-paris.com by indicating your name, first name, address, e-mail address and proof of identity.

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We are at your disposal to answer all your questions and to discuss about our approach, our commitments and our creations. Contact us by email, by phone or via our contact form.

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A piece of jewelry always carries a special story. Write your own, like an intimate testimony... A sweet word, a first name, a date or a memory: personalize your jewel in the font of your choice. 
The addition of an engraving requires a minimum delay of 2 weeks.

Engraving | 30€

If the jewel you wish to order is available in our stock in the right size, we will be able to send it to you within 2 to 3 days in Metropolitan France and in Europe, through our secure carrier partner. 
If the size you want is not available, your jewel will be made to order for you, in our French workshop. In case of doubt about a size, availability or if you want to offer this jewel in a short time, please contact our customer service at +33 1 42 33 82 51 or by e-mail at contact@jem-paris.com : we will do our best to answer your needs.

Delivery time

We understand that buying jewelry can be a delicate process. That's why we offer you the possibility to exchange or return your JEM piece free of charge if it doesn't fit, with the exception of personalized and engraved pieces, and we will refund your entire purchase.

Exchanges and returns

The payment of your online order can be made by credit card or payment card or via Paypal.

No credit card data is saved on our servers. You can enter your card data on a secure page managed externally by our service provider Mercanet, in charge of the processing of our bank's electronic payments. The SSL security protocol allows for optimal security in the transfer of data.

We offer you the possibility to pay your purchase in 3 times by credit card. The total amount will be divided into 3 monthly payments. The first monthly payment will be made on the day your order is confirmed, and the other two in the following two months.

To do so, please contact our Customer Service: 

Paiement en 3x dans frais

We propose you a method to know your wrist size from your home. If you are still hesitating between two sizes, we advise you to take the bigger one for your comfort.

If the size of the jewel does not fit, exchanges and returns are free and easy: we take care of everything! A size reduction is also possible on some of our collections.

Do you know your size?

We are here to help you to determine your size, do not hesitate to contact us in case of doubt: contact@jem-paris.com | +33 1 42 33 82 51If the size of the jewel does not fit, exchanges and returns are free and easy: we take care of everything! A size reduction is also possible on some of our collections.

We use French sizes. For international equivalents, please refer to the correspondence table below or on page 6 of the size guide.

Size correspondence

We offer you 3 different methods to know your ring size from home. If you are still hesitating between two sizes, we advise you to take the larger one. Fingers can be more "swollen" at certain times, for example at the end of the day or in summer. Also, for your comfort, it is better to wear a ring that is a little too big than too small.

If the size of the jewel does not suit you, exchanges and returns are free and easy: we take care of everything! Resizing is also possible on some of our collections.

Do you know your ring size?

Discover this creation during a personal appointment

Free delivery, exchanges and returns in France and Europe

Discover our creations during an appointment in store or video

Notre équipe se tient à votre entière disposition pour répondre à toutes vos questions et échanger sur notre démarche, nos engagements et nos créations : contact@jem-paris.com | 01 42 33 82 51

JEM Jewellery Ethically Minded

Our team is at your entire disposal to answer all your questions, to talk to you about sustainable jewellery and to exchange on our approach, our commitments and our creations. We attach the utmost importance to accompanying and advising you in the best possible way, in our boutique or at a distance.

By phone
Call us at01 42 33 82 51. We are at your disposal from Monday to Saturday, from 11am to 7.30pm.

By e-mail
Write to us at any time at the following addresscontact@jem-paris.com

On Zoom, Skype, FaceTime or WhatsApp, the possibilities are great to allow you to discover or rediscover our creations from home, as if you were in our boutique. We're standing right next to you, even at distance, to present our House and our collections to you in the smallest details during a one-hour personalized video appointment.

Contact us

Virtual appointment

Free delivery and returns

Need help?

Book an appointment

Free delivery and returns

Need help?

Book an appointment

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